EUROPEAN DELIVERY NEWSLETTER
October 2009
*Important Information*
FOR A LIMITED TIME, European Delivery customers who take delivery of a new Mercedes-Benz
in Germany between September 1 and October 31, 2009, will receive a second night hotel
accommodation in one of 12 luxurious European hotels, courtesy of Mercedes-Benz. In
addition to the many other benefits, such as:
• 7% discount off total vehicle MSRP on eligible models (retail incentives/special Mercedes-Benz Financial
offers can be combined)
• Two nights’ hotel accommodations in one of 12 luxurious hotels
• Two-for-one airfare on Lufthansa (customer is responsible for airline cost of one fare for two tickets)
• Access to Lufthansa’s Lounge within the U.S.
• MBUSA personal travel concierge service for hotel and airline reservations
• Breakfast or lunch at the Sindelfingen Delivery Center restaurant
• Two taxi coupons for ride for use within Stuttgart
• Sindelfingen factory tour
• Two tickets to Mercedes-Benz Museum
• Full tank of fuel
• 15 days European road insurance
• Vehicle destination and delivery charge is waived
• Conveyance from 12 European drop-off points to port of shipment
• Marine insurance
• Return shipment to U.S. port
• VPC processing
• Transportation to selling/delivering dealer
Hotels: Two hotels have been added: Hotel De Rome in Berlin and the Fairmont Hotel Vier Jahreszeiten in Hamburg.
Both have been added to the Hotel Application Form
The Delivery Center will be closed on the following dates. Deliveries are not possible.
November 30
December 21 – 31
The Sindelfingen Factory Tour will not be available on the following dates. The Delivery Center will be opened for vehicle pick up. Please ensure customers are aware of this.
November 30
European Road Insurance: A 15 day full coverage, no deductible insurance is automatically issued and included in the base vehicle price. If your customer requires insurance for a period longer than 15 days, coverage can only be purchased in monthly increments. For example, for 45 days of insurance coverage, you would order two month’s coverage, which is the actual coverage provided, not one month plus 15 days. The
monthly premium has been adjusted for the 15 days premium subvention provided by MBUSA. Please make sure the correct amount of insurance is established through dealership PRIOR to the delivery date. The insurance and registration of the vehicle go hand in hand (Note: the insurance starts on date of pick up).
Winter Travel in Europe: While traveling in Europe during the months of November through April, it is the responsibility of the car owner/driver to adhere to local traffic regulations, which require that a vehicle must have winter tires in winter driving conditions, and take appropriate measures for travel in prevailing weather conditions. As stated in the Operator’s Manual for your vehicle, always use winter tires at temperatures below 45 degrees F (7degrees C) and whenever wintry road conditions prevail. See your Operator’s Manual for specific details concerning operation of your vehicle, including information concerning tires and snow chains for winter driving conditions. While traveling in Austria during winter months of November through April, you must have winter tires. If you disregard this, you can be assessed with a fine of up to € 5.000.
Austria & Switzerland: If you travel through Austria, an International Driver’s License is needed. It can be obtained from any AAA location in the U.S., and its cost varies. The vehicle must also have a sticker for travel on the roadways, which can be purchased at gasoline stations (Germany and Austria) and at the borders. Authorities in both countries fine heavily for non-compliance with these regulations. These
additional costs are the responsibility of the customer.
European Navigation:
The European Navigation for MY09 C, E, CLS, SLK, SL, S and MY10 GLK, C, E, CLS, SLK, SL, S-Class will not be available until further notice. The Delivery Center will provide a portable navigation system at no additional cost to European Delivery orders equipped with navigation. The unit must be returned at time of drop off. The customer will be required to provide a credit card in the event the portable navigation unit is lost, stolen, damaged, or otherwise not returned. A letter with details on MY09 navigation and portable unit offer will be
included in customer’s portfolio. VPC Installed Options: The following options will not be installed at the factory. Please inform your customers that these options are installed at the VPC when vehicle returns to the US.
● iPod Integration Kit ● Illuminated Door Sills ● Chrome Door Handle Inserts
Certificate Of Origin cannot be changed once issued. Please advise us of any changes two weeks prior to
delivery date.
Cancellation Fee:
A $200 cancellation fee will be charged to dealership for all cancelled orders.
Fax us your request for any short-lead time orders
We have already produced units in stock.
Please visit ED website to view Stock List.
To schedule a November order cycle vehicle (changeable)
Please place your orders by October 15, 2009
Models are subject to availability
GLK350W
GLK350W4
E350C
E550C
E350W
E550W
E350W4
E550W4
CLS550C
S550V
S400V Hybrid
S550V4
Earliest delivery date
January 11, 2010
MY 2010
January Order Cycle
C300W
C300W4
C350W
Earliest delivery date
January 25, 2010
ALL MODELS ARE SUBJECT TO AVAILABILITY
AVAILABLE WITH A 7% DISCOUNT SAVINGS OFF THE TOTAL MSRP
C300W E350W CLS550C SL550
C300W4 E350W4 SL600
C350W E350C SLK300 SL63
E550W SLK350
GLK350W E550W4 SLK55 S550V
GLK350W4 E550C S550V4
E320 BTEC S400V Hybrid
AVAILABLE AT MSRP
LIMITED TO 8 VEHICLES PER MONTH PER REGION
REQUIRES MARKET MANAGER APPROVAL
S600V E63 CLS63 CLK63 SL65
C63
NOT AVAILABLE UNDER EUROPEAN DELIVERY PROGRAM
M-CLASS R-CLASS G-CLASS GL-CLASS
S63, S65, CL550, CL600, CL63 and CL65 are available at MSRP. Dealer must provide unit from their
allocation. Order must be entered manually and requires a Purchase Order Form. Order cannot be entered
in Netstar.
• Dealerships will continue to earn retail PPV credit for every European Delivery sale.
• European Delivery vehicles are not charged against dealer’s allocation
• Dealerships have the opportunity to order four cars per calendar year on an open Certificate of Origin in the
dealership’s name, for promotional activities or employee recognition (with the exception all AMG vehicles).
• E320BTEC diesel model does not meet emission standards in CA, CT, ME, MA, NY, PA, RI, VT, OR
and WA and can not be sold or registered in those States. Orders can only be accepted if customer has a
residence outside of these States. As of January 2009, the MY09 E320BTEC will no longer be available
in New Jersey.